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The current situation has given all of us a renewed love & appreciation for the amazing work that the NHS do.
In a small way to say thank you, we were able to work in partnership with our Far East suppliers to donate 1,000 medical grade facemasks to support our wonderful NHS in their crucial work. It's the least we could do... thank you NHS! x ????????
Dear friends,
Just a brief update…
In these worrying times for all we wanted take a moment to reach out to you to offer you & your business as much support as possible. As a family-run business ourselves we share these concerns with you. We truly believe we are all in this together & will get through this by working together.
In light of this in the coming weeks the Angels will be hard at work delivering to you, not only your orders, but sharing valuable insight, pointers & tips in an attempt to help us all adapt to meet the changing needs of the market… or just crazy ideas on how to entertain your kids at home… every little helps.
We are open for business although processes may take a little longer than normal until the dust settles a little. Our warehouse is dispatching orders daily as normal while strictly following government guidelines on distancing. We did feel it prudent to close the showroom & office for the wellbeing of all for the time being. As the team are working remotely we ask that you send any enquiries through to sales@heavensends.com.
Above all please keep safe & well.
Remember your Angels are here to support you no matter what…
We are striving to run our operations as normal however given the unprecedented COVID-19 (Coronavirus) situation, we wanted to take the time to update you on the actions taken to keep Heaven Sends safe for our staff and visitors.
Please see our latest updates here.
If you need any help or support, please contact our angels who will be happy to help.
Can you believe that Harrogate Christmas & Gift is over for another year…? And what a show it was! Some of the highlights are below but first…
We’d like to say a HUGE thank you to all of you that popped in to see us. It was great to see so many familiar faces and make lots of new friends. It’s always heart warming to see your positive response to our NEW Christmas collections. It makes it all worthwhile.
With only 3 weeks left to go until Spring Fair at the NEC (2-6 Feb) it’s all Angels at the ready to create another amazing experience for you to attend…. And we have a fabulous NEW location right at the front of Hall 4 so you can’t miss us!
Location in Hall 4, stands: 4E20 - F21. We hope to see you there!
With a stand spanning 3 additional areas we were able to “Deliver” a much wider selection of our Christmas range than ever before… showcasing our truly amazing Truck Campaign. Even Santa is thinking of retiring Rudolph he was so inspired.
A luxurious take on Christmas was “delivered” with our Opulence themed products - full of rich colours and textures with a hint of gold. If you’re looking for a bold but beautiful Christmas theme, this is it!
The fab wall of wreaths attracted a lot of attention this year, and no wonder- they come in all shapes and sizes, ones with a modern spin as well as traditional classics…. many with matching garlands. They’re so pretty, your customers will want to keep them up all year round!
Here at Heaven Sends we’re synonymous for beautiful glass decorations and this year the range was hugely expanded to cater to the widest audience possible. Ever popular, our LED baubles were a massive hit along with the usual host of classic sparkling glass angels. Always a best seller no matter your style.
It won’t be long now until we’re back on the road for NEC Spring Fair, bringing all of our exciting NEW Christmas and Everyday collections to NEC Birmingham. We hope to see you there!
If you are short for time during your visit- you can arrange an appointment to see your Rep Angel. Please email sales@heavensends.com to arrange a time to suit.
If you can't make it to the shows, our fabulous Showroom is open year-round. You can see the entire collection away from the hustle and bustle of the shows. Book your visit today!
Are you following us on Instagram? The best place to stay up-to-date on show news, new collections and other fun goings-on.
@heavensendsuk
It's coming up to the most wonderful time of the year!
We'd like to take this opportunity to wish you a very Merry Christmas & to thank you so much for your continued custom and support! We look forward to seeing you all at the shows in 2020!
Christmas Delivery:
Last order date: Wednesday 18th December by 11AM
Last Dispatch Date: Friday 20th December AM
Christmas Closure:
5PM Friday 20th December until 9AM Thursday 2nd January
Closed New Years Day
Harrogate Christmas & Gift
12 - 15th January 2020
Stand C21, C26 & C37
NEC Spring Fair
2nd - 6th February 2020
Stand: Hall 4 4E20 = F21
(New Location)
Want to avoid the crowds, why not book a visit to our fabulous Showroom? Only 20 mins away from the NEC Birmingham.
Would you like to be the owner of the fabulous Modern Vintage display clock?
This unique piece designed by award-winning Visual Designer Jan Billings is being auctioned off in support of Birmingham Christmas Shelter.
Please place your bid, along with you name and contact details in the green post box. You’ll find bidding slips next to the clock.
The highest bidder will win and be announced on 31/08/19 here on the blog and on our social media pages.
Thank you in advance for your support and good luck!
Did you attend Jan’s Visual Design seminar and workshop at our Retail Festival held this summer? If you did, you no doubt went away feeling inspired and ready to create some brand new displays.
For any of you who may have missed it, here’s seven simple, actionable steps from the expert to help you create amazing visual displays that will grab people’s attention and turn them into customers!
IN STOCK NOW! We have a wide range of Display items to take your merchandising to the next level.
1. Plan & Prepare!
Failing to plan is planning to fail, as they say! Make your life easier by planning ahead and preparing all of the materials you will need in advance. Have you decided on a theme, colours etc.? It may help you to sketch out what you are planning for reference.
Plan your display updates ahead of time, factoring in seasons & important occasions such as Mother’s Day, Valentine’s day, Easter etc. Pop them in your calendar so you & your customers don’t miss out!
2. Change Your Displays Often
Keep your displays fresh and engaging by rotating stock often. This will help keep people’s interest.
These rustic trolleys are the perfect base for creating a versatile (and mobile!) display which can literally be carted around your retail space.
3. Risers are a Must!
What’s a riser you ask? Anything that can be used as a surface to elevate a product, such as a box, a crate etc. Risers give height and variation to displays and are essential elements in the creative process, lifting from one level to several… the result is a visually appealing product presentation without much effort!
Crates & boxes make the perfect risers, especially if they come in a variety of heights like our RAM017 crates. They even have a chalkboard for some interesting typography or maybe you wish to highlight an offer?
It’s amazing how you can transform some old boxes you may already have with a coat of paint, or cover them in wallpaper. They’ll be so appealing in their own right that your customers will want to buy them too!
4. Pyramid, Grouping & Space
This is the core theory of setting up an engaging display, so write this one down!
Working in a pyramid shape is vital to creating an eye-catching & professional display. Start with the largest and tallest items at the back and then build up the display moving outwards and downwards.
In this case, less is definitely more… leave room around the edges for the whole display to breathe. Reserve the main sections of the display for your star products and bestsellers.
Keep it simple until you get the hang of this technique… our pyramid display units are the perfect place to start RAM020.
5. Add Some Height
Work on adding height to your display to attract attention & draw your customer’s eye down to the main focus point no matter where the display is situated.
Our birdcage table top units will do the trick.
6. Finishing Touches
Put your own personal stamp on the display with the finishing touches. These are so easily forgotten but makes the difference between a standard display to a show-stopping one!
Smaller decorative items really bring the look together- the devil is the in detail! Try faux flowers for that added splash of colour to compliment your larger pieces. No watering required!
7. Regular Housekeeping
You’ve put all this effort into creating a beautiful display- don’t let it get untidy! Tired and dusty displays will not help your sales. Follow this checklist to maintain your displays:
• Check your lighting- do any bulbs need to be replaced? Are they dusty?
• Is the display facing the traffic flow- things get picked up and turned, make sure they are put back facing where most of your foot traffic is coming from
• Has anything fallen?
• Are your windows dirty? Give them a good clean so they sparkle. Don’t forget dusty window sills and dead flies…
• Has any of the product faded in the sun? Time to replace them to keep the display looking fresh.
We hope you find these tips useful! If you missed Jan’s workshop this year at the Retail Festival, make sure you keep an eye out for our showroom events! We invite top industry experts to share their knowledge with our lovely customers.
Keep up to date:
Where are we next?
Don't miss any upcoming Events:
Facebook / Instagram / Twitter
This year, we brought Glastonbury to Birmingham! Lucky for us, the sun decided to shine but we donned our wellies anyway in true festival style, ready to welcome our lovely guests to the Retail Festival Showroom Event.
From Sunday 30th June to Wednesday 3rd July, we welcomed many of you to our Head Office for industry talks, interactive workshops, food, music and of course the more serious task of buying from our two fabulous showrooms!
Not to be outdone by previous Showroom events (remember when built a beach in our car park?) we hung up the Festival decorations and sourced a giant pair of welly boots! They provided the perfect photo opportunity and put your newly perfected the social media skills to the test in the highly contested clock competition.
This year we showcased some of the best industry speakers on the main stage. We welcomed Henri Davis (award-winning Independent Retail Consultant) who encouraged and motivated us to take advantage of the opportunities Brexit give us, minimise risks and continue to thrive through turbulent trading conditions. She gave us so many ideas to help independent businesses thrive through more uncertain times, covered which trends to focus on & how to keep your business efficient.
Jan Billings (award-winning Visual Stylist) covered the golden rules of display design and how to create amazing product displays that get customers buying! Jan delivered the theory and then it was time to test your knowledge in interactive workshops with a prize for the best display. We were really impressed at the quality of the designs you put together!
Why have just one fabulous Showroom when you can have TWO? Our NEW Home range has been allocated its very own Showroom where all items are it stock for immediate delivery – The full range of inspiring shabby-chic home décor has everything from chairs, sofas & shelving units… pictures, pots & vases… all of which co-ordinate perfectly.
And of course the event wouldn’t have been the great success it was without you… our guests… We would like to thank you all for attending spending a little time with the industry speakers and your angels.
We’re sorry we missed you- but don’t worry, you can visit our fabulous showroom all year round. If your curious- you can take a virtual tour here.
We won’t be at the Harrogate Home & Gift show this July, our next trade show stop will be Autumn Fair at the NEC (Sunday 1st – Wednesday 4th September 2019). Find us in Hall 20, Stand B40-C41.
We hope to see you there!
Henri is an independent retail advisor to businesses in the cards, gifts, stationery and heritage industries, and combines 35 years of retail experience with her knowledge of trends and consumer motivation to analyse markets and identify new opportunities.
Visit Henri’s Website
Twitter
LinkedIn
Jan is an award winning Visual Stylist. After studying Retail Display Design she started in work designing and building props for window displays for Debenhams, Selfridges and Harrods.
Connect with Jan.
You’re invited to our inspiring Showroom for a Festival full of buying, inspiration & bags of retail insight!
What better way to celebrate the summer than with a festival? We’ll be donning our bright pink wellies and getting into the festival spirit at the end of June to deliver a Retail Festival to remember!
If you join in on the fun and wear your own wellies, we’ll treat you to 10% off your order* placed on the day- which includes EXCLUSIVE peek at our Spring/Summer 2020 collection!
Expect an impressive line-up of Speakers on the Main Stage:
Interactive Workshop – Retail Display & Merchandising
With Janet Billings – Visual Stylist
Workshop Dates: Sunday 30th June – Wednesday 3rd July
The fantastic Visual Merchandiser Janet Billings is back by popular demand to deliver a hands on interactive workshop. Learn expert tips and practise your merchandising skills to help boost your sales- you will go home feeling very inspired & with a notepad full of tips!
Limited spaces are available to keep the sessions personalised to suit you and your business- book your place today! Don’t miss your chance to learn how to create inspirational, sales-boosting displays from an industry expert.
Expert Talk – Banish the Brexit Blues: Making the most of the Brexit Opportunity
With Henri Davis – Independent Retail Consultant
Speaking Dates: Sunday 30th June at 2pm and Monday 1st July at 10am.
“Don’t let Brexit get you down, let’s be BOLD, BRAVE, BRIGHT and BRILLIANT and make the most of the opportunities that Brexit gives us.”
With 35 years in the retail & buying industry under her belt, Henri will help you rise to the Brexit challenge! Not to be missed- book your Festival ticket today!
Expert Talk – Growing with Social Media
With Louise Welsby – Digital Marketing Consultant
Speaking Dates: Tuesday 2nd July at 10am and Wednesday 3rd July at 10am.
Social media is a great way to reach your gift buying audience but without huge budgets and all the expertise, it can be a challenge managing in house and growing your audience so that you can make a real difference.
This is where Louise steps in, with extensive experience in Digital Marketing, Social Media Marketing and PR, Louise has lead teams in film, television and radio before she decided to set up her own marketing agency BUY-FROM with her father in 2015.
A champion of small, micro and independent businesses- Louise will leave you feeling empowered to take your social media marketing to the next level!
Don’t miss out- grab your Festival ticket now!
As a Festival guest, you will get an EXCLUSIVE peak ay our Spring/Summer 2020 collection before anyone else! What’s more, you can see our ENTIRE collection under one roof in our inspiring Showroom. Curious? You can take a virtual tour here.
That’s not all, the Retail Festival will feature competitions, great food & more festival fun!
Our fabulous showroom is only 20 mins away from the NEC Birmingham. You can find full details on how to find us, local accommodation and to get in touch here.
We hope to see you there!
The Angels xx
*T&Cs: The Retail Festival offer of 10% off applies only to Everyday orders placed by Showroom Event guests on the day of attendance. Guests must wear their wellies in order for the offer to be valid.
This year, we are giving you our lovely customers the chance to win a spook-tacular Halloween display clock!
All you have to do to enter this competition is place a Halloween order with us between the dates of 11/06/19 and 31/08/19. This can be a pre-order to be delivered on a date to suit you nearer to the Halloween season.
Have you considered stocking up on some spooky stock this year? Over half of UK consumers spent on Halloween in 2018, and it's popularity is increasing every year (Mintel Report).
Good luck!
Competition T&Cs: To enter to win the Halloween display clock (worth £500 RRP) an order must be placed containing Halloween items between the dates of 11/06/19 and 31/08/19. The winner must be able to collect the display clock from our Head Offices in Birmingham.
