An issue with your order?
Please report damaged or missing items by completing the below form. In line with our terms and conditions, any discrepancies with your delivery must be reported within 3 working days of receiving the goods. Do not dispose of any items until an Angel has contacted you with a response to your report.
Once we have received your report we will reply back to you as soon as we can! Any returns must be authorised by Heaven Sends and must be in their original item packaging - they certainly should not be priced.
Please only submit one form per delivery, If you have any additional items to report please detail in ‘additional information’ below.
If you have any questions or need to speak to an Angel please call 0121 351 7457.
Please note: Our after-sales team will contact you should they require any further information or photos. Thank you.