General News

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  • Business Closure Monday 19th September

    On September 19th, the Heaven Sends Angels will join the rest of the world in paying our respects to Queen Elizabeth II. Our office, warehouse and showroom will be closed on this day.

    If you have any deliveries or appointments booked with us, we will be in touch as soon as possible to re-schedule as needed.

    If you have queries please get in touch: sales@heavensends.com or call +44 (0)121 351 7457

  • New Christmas 2021 Has Launched!

    New Christmas 2021 Launch

    We’re so excited to share our fantastic New Christmas Collection with you. It’s now available to preview and pre-order here on our website, at our extensive showrooms and via your Rep.

    To ensure you get your first picks from our collection, we ask that you pre-order as soon as possible to secure your selections from the 2021 collection. You don’t pay a penny to reserve your stock until we dispatch later in the year on a date that suits you.

    It will be strange this year not to be attending the main shows early in the year but to make up for it we’ve pulled out all the stops to transform our Showrooms in to a one stop shop for Christmas 2021.

    We really recommend a visit to our extensive Showrooms here in Sutton Coldfield, Birmingham (conveniently located only 20mins away from the NEC). It’s the best way to see the entire collections in a safe and relaxed environment, allowing you to be inspired by our displays.

    Our Showrooms are open under strict COVID safety measures, find our more here.

    Your Angel is here to help
    Not sure where to start? Your dedicated on the road Angel rep is here to help you make the best selections.

    If we can assist you in any other way please get in touch, we’ll be happy to help:

    T: +44 (0)121 351 7457
    E: sales@heavensends.com

    We hope to see you soon.

    HS x

  • Showroom Open! Preview & Pre-order New Christmas 2021

    We're committed to offering you as many ways as possible to view our collections, helping you browse & buy in the best way for you, with plenty of support from our team of Angels.

    A visit to our extensive Showrooms is one of the best options, allowing you to browse the entire collections in a safe & relaxed environment. NEW 2021 Christmas is available to preview & pre-order. Spaces are limited, so be sure to book soon! https://bit.ly/3iZXI1X

    Our Showrooms are open under strict COVID safety measures, find out more on the website.

    New Christmas 2021 will be on the website from 15th February.

    Pre-order today to secure your Christmas selections for 2021 early this year, you don't pay a penny to reserve your stock until we dispatch at a date to suit you.

    If we can assist you in any other way, please get in touch with one of our Angels who will be happy to help!

    T - +44 (0)121 351 7457
    E - sales@heavensends.com

    We would again like to take this opportunity to thank you for your loyalty and support to our business during this challenging time.

    Sending you best wishes,

    Heaven Sends x

  • We are here as always, to support you through November and beyond..

    The outpouring of love and support for local shops and independent traders has been really wonderful to see. We’re with you, to support your plans for November and to help you continue to trade as effectively and safely as possible, whether that be online, through click & collect or local delivery.

    We're open as normal

    Christmas stock is still available and being dispatched daily from our warehouse. Our team are working to strict public health guidelines.

    We're keeping our free delivery on orders over £100* to help you with top-up orders and enablng you to be reactive to demand.

    To help you send orders out in style we’re offering a free bag bundle when you spend £150 with us.

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    Our friendly team of Angels are here to help

    We’re ready to help you, our customers, navigate these unprecedented times the best we possibly can with advice and support.

    By phone: +44 (0)121 351 7457
    By Email: sales@heavensends.com

    Our “on-the-road” Angels are always on hand to help you with your changing businesses needs or to meet you in our showroom. They are available via Zoom meeting/video call, telephone or email, however you feel most comfortable.

    Visiting the Showroom

    The Showroom is still open by appointment only, closely following Government safety guidelines. If you would like to book a visit please contact your Rep or visit the Showroom page.

    Keep an eye out for brand NEW 2021 collections coming soon...

    We would again like to take this opportunity to thank you for your loyalty and support to our business during what is clearly a challenging time.

    Sending you best wishes,

    Heaven Sends x

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    T&Cs: Free gift valid on £150 in stock Christmas top-up ordrs while free gift stock lasts. Free gift is x50 of either PBX008A, PBX008B, PBX009A, PBX009B. If the design selected is out of stock another desin will be offered (while stock lasts). This promotion ends 30/11/2020 or while free gift stock lasts.
    *Offer valid on orders of £100 or over for UK mainland deliveries only.

  • What experts are forecasting for Xmas 2020

    We think the saying ‘can you believe we’re in September already’ has already been worn out, but what a crazy year it has been!

    With so much uncertainty, it’s reassuring to have some certainity that our tradition of Christmas will happen. Something to look forward to and celebrate will likely be the morale boost we all need to get through an otherwise very very strange year.

    Today marks 100 days until Christmas. In retail land, that’s not long at all and many are still playing lockdown catch up when it comes to planning Christmas stock and displays.

    What The Experts Are Saying:

    Surveys from Money.co.uk show that consumers are feeling positive about Christmas spending and grateful to have something to safely celebrate. Many of us have had to cancel or postpone our usual get-togethers: weddings, birthday parties… Christmas will be a welcome time of celebration with our nearest and dearest.

    Financially, customers are ready to spend. Salman Haqqi, personal finance expert at Money.co.uk says:

    “64% of the public we polled said they intended to spend more or at least as much on Christmas presents in 2020, as they did in 2019. Last year people said they intended to spend an average of £780 on Christmas gifts but this year is set to increase to £965”.

    The article goes on to say Christmas shopping is likely to start sooner this year, especially if customers can get a deal.

    “Three quarters of those polled revealed they would consider starting their Christmas shopping earlier if it could save them money”.

    With that being said, it’s time to consider how to make the most of the festive season ahead and maximise your sales. Are you ready?

    Get inspired for Christmas

    Our Showroom is open!

    Our showroom has been refreshed and revamped to adhere to social distancing protocols. You can safely browse our entire Christmas and Everyday collections and be inspired by our displays. Arrange your visit.

    Your Rep is here to help!

    We're here for a friendly chat anytime to help guide & prep you into a profitable Christmas season & beyond. So please feel you can get in touch at any time if you'd like to discuss your requirements or arrange a visit to the Showroom.
    Get in touch with your Rep.

  • What the Angels have been up to during lockdown

    As lockdown starts to ease, the shops begin to open we’ve decided to take a look back at what our Angels have been up to during lockdown. The past few months have been tough; with ‘normal service’ at a standstill across the world we have all been required to adapt to a new way of living and working …

    From supporting the local community & charities, welcoming new arrivals and spending time on hobbies new and old… it’s safe to say the Angels have been kept busy!

    Jeff & family

    You may have already seen that Jeff and his family have been busy completing a marathon walking challenge in support of the East Anglia Children’s hospice.

    They’ve raised over £1,200 for this fantastic cause. Well done Jeff, Debbie & Charlotte!

    Read more >

    Louise Mehmet

    Louise signed up as a NHS volunteer and has been supporting her local community by food shopping for vulnerable people shielding in their homes.

    Though disappointed that Wimbledon had to be cancelled this year, Louise has been making the most of the good weather and playing lots of tennis.

    Louise

    Angela Wright

    Angela suddenly found herself as teacher to her son, navigating the world of home learning and swotting up on her sums.

    She had promised her son that if their long-awaited holiday was to be cancelled, she would get him a dog. Unfortunately their trip did get cancelled- but they were instead able to welcome little Milo the Dachshund puppy to the family. Talk about silver linings!

    Milo

    Andrew Potts

    Andrew is a Trustee of a local community trust, which looks after a community centre and the local library. During lockdown they set up a Coronavirus care group, which organised home shopping and meals for vulnerable residents in the village.

    He has also proven himself to be King of DIY, taking on many projects such as redecorating a kitchen, laying a new patio and converting an old aviary into a 'She Shed'!

    Andrew DIY Lockdown

    Helen Gillam

    Helen has been a busy bee, helping neighbours with their shopping, volunteering and baking lots of treats.

    Cooper the Spaniel has been accompanying her on country bike rides, happily trotting along beside her. Sounds like those agility lessons have certainly paid off.

    Helen G & Cooper Lockdown

    Marina Crisp

    Marina has been a busy bee over lockdown…she’s been supporting her local community by shopping for elderly neighbours and spending plenty of time working out in the garden looking after her lovely chickens, guineas and cats!

    Marinas Chickens

    Looking Forward

    Suddenly, we find ourselves towards the end of July and the Christmas period is fast approaching! We are delighted to confirm that our Christmas lines for 2020 are in production and already starting to land daily. We are dedicated to supporting our customers as best we can to return to trading and to have the best Christmas trading period possible.

    Our fabulous Showroom has now re-opened after a total refresh, extending over two floors! We have taken this time to be as proactive as possible: transforming displays, creating more display and walking space and putting an enhanced cleaning plan in place to give you peace of mind on your visit.

    To adhere to social distancing guidelines we are limiting the amount of visitors we have per day. Please contact your Rep to book your visit.

    If you can't make it to the Showroom, our Angels are happy to visit you to go through our ranges and find the best product ranges to suit you.

    If you have any further queries please contact us on +44 (0) 121 351 7457 or email sales@heavensends.com

    We hope to see you soon
    x

  • Thank you NHS

    The current situation has given all of us a renewed love & appreciation for the amazing work that the NHS do.

    In a small way to say thank you, we were able to work in partnership with our Far East suppliers to donate 1,000 medical grade facemasks to support our wonderful NHS in their crucial work. It's the least we could do... thank you NHS! x ????????

  • Latest Update: COVID-19

    Dear friends,

    Just a brief update…

    In these worrying times for all we wanted take a moment to reach out to you to offer you & your business as much support as possible. As a family-run business ourselves we share these concerns with you. We truly believe we are all in this together & will get through this by working together.

    In light of this in the coming weeks the Angels will be hard at work delivering to you, not only your orders, but sharing valuable insight, pointers & tips in an attempt to help us all adapt to meet the changing needs of the market… or just crazy ideas on how to entertain your kids at home… every little helps.

    We are open for business although processes may take a little longer than normal until the dust settles a little. Our warehouse is dispatching orders daily as normal while strictly following government guidelines on distancing. We did feel it prudent to close the showroom & office for the wellbeing of all for the time being. As the team are working remotely we ask that you send any enquiries through to sales@heavensends.com.

    Above all please keep safe & well.

    Remember your Angels are here to support you no matter what…

  • Our update- COVID 19

    COVID-19-UPDATE

    We are striving to run our operations as normal however given the unprecedented COVID-19 (Coronavirus) situation, we wanted to take the time to update you on the actions taken to keep Heaven Sends safe for our staff and visitors.

    Please see our latest updates here.

    If you need any help or support, please contact our angels who will be happy to help.

  • Christmas Delivery Information

    It's coming up to the most wonderful time of the year!

    We'd like to take this opportunity to wish you a very Merry Christmas & to thank you so much for your continued custom and support! We look forward to seeing you all at the shows in 2020!

    Christmas Delivery:

    Last order date: Wednesday 18th December by 11AM

    Last Dispatch Date: Friday 20th December AM

    Christmas Closure:

    5PM Friday 20th December until 9AM Thursday 2nd January

    Closed New Years Day

    Harrogate Christmas & Gift
    12 - 15th January 2020
    Stand C21, C26 & C37

    NEC Spring Fair
    2nd - 6th February 2020
    Stand: Hall 4 4E20 = F21
    (New Location)

    Want to avoid the crowds, why not book a visit to our fabulous Showroom? Only 20 mins away from the NEC Birmingham.

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