• Louise Mehmet

    The Ace Angel

    Louise has worked in the gift/card industry for over 15 years and loves the buzz of giving a gift, making someone's day and bringing a smile! She joins the Heaven Sends family as Sales Manager and is looking forward to grow and develop the team!

    Loves
    Tennis – watching & playing / ice cream and all food and wine!
    Hates
    Dishonesty, rodents & road works!
    Telephone
    07939 652182
    Email Address
    louise.mehmet@heavensends.com
    Area Covered
    Sales Manager
  • Caroline Thompson

    The Independent Angel

    Caroline has been employed within the independent Card and gift industry for the last 21 years! Having recently taken an 18 month break to spend some valuable time with her Son, Caroline is back to share her a passion for shabby chic and the familiarity and closeness of the Independent sector.

    Loves
    Spending time with her own little Angel, her son Jack, good food, family, friends, Ted Baker handbags, respect and ironing.
    Hates
    Cold weather, bad manners, getting out of bed and jellied eels.
    Telephone
    07807330523
    Email Address
    caroline.thompson@heavensends.com
    Area Covered
    The North
  • Jeff Norman

    The Manly Angel

    Jeff has an enormous passion and excellent understanding of the gift industry - so make sure you use and abuse him for his industry knowledge! Jeff looks after our East Anglia customers offering them helpful advice on bestselling collection and new stock arrivals.

    Loves
    Football, music, wine, pizza, the Greek Islands and the Gift Industry.
    Hates
    VAT, Eastenders, cucumber, self-service check outs, poor customer service and being called an “Angel!”
    Telephone
    07496 310 597
    Email Address
    jeff@heavensends.com
    Area Covered
    East Anglia and London Postcode areas
  • Martin Morris

    The Rock Angel

    Martin’s knowledge of Heaven Sends products makes him our secret weapon! If you want to know all about our ranges and best sellers with a smile then he’s the guy! Martin looks after customers in the North West, but beware of his boyish charm!

    Loves
    His family and rock music
    Hates
    Nuts, cheesy music, camping
    Telephone
    07908 876 227
    Email Address
    martin@heavensends.com
    Area Covered
    Mid and North Wales, North Midlands & North West.
  • Sarah Tudge

    The Vintage Angel

    Sarah loves all things gifting, especially vintage and wedding products! Her house is so full of gifting goodies, she needs a bigger house to fit them all in!

    Loves
    Football, family, Her bulldog Hilda, wine, handbags & warm weather
    Hates
    Marmite, untidiness, early mornings
    Telephone
    07487 256095
    Email Address
    sarah.tudge@heavensends.com
    Area Covered
    West Midlands, Oxfordshire & Gloucestershire
  • Caroline Rowland

    The Glam Angel

    Caroline has many years in the gift industry, even running her own shop for 9 years, so brings a lot of knowledge and experience from "the other side!". As Showroom Manager, Caroline can offer plenty of advice on merchandising and our best sellers. Oh...she also serves great afternoon tea to customers!

    Loves
    Spending time with her family, bike rides, shopping, cappuccinos, chocolate and eating out.
    Hates
    Celery, marmite and buying shoes.
    Telephone
    Email Address
    caroline@heavensends.com
    Area Covered
    Showroom Manager
  • Emma Ryder

    The Animal Lover Angel

    After living overseas in New Zealand for almost 5 years, Emma is back in Brum with her husband and dog Bella. She heads up our team of in-house Angels, who provide our customers with fantastic customer service.

    Loves
    Wine, movies, great customer service, good food, dancing, my little dog Bella and going on as many holidays as possible.
    Hates
    Bad manners, celery, water-melon, waiting in long queues, people who walk really slowly in-front of me and people who don’t like talking about food.
    Telephone
    0121 351 7457 ext. 223.
    Email Address
    emma.ryder@heavensends.com
    Area Covered
    Customer Service Team Leader
  • Angela Wright

    The Bubbly Angel

    Angela has always worked within Customer Services and loves making customers happy!

    Loves
    Travelling, reading, red wine, shopping, cheese and friends & family
    Hates
    Negativity, bullies, being cold and having no money!
    Telephone
    0121 351 7457 ext. 228
    Email Address
    angela.wright@heavensends.com
    Area Covered
    Customer Services
  • Ash Newman

    The Emerald Angel

    Ash relocated to Birmingham from the Emerald Isle to be with her now-fiancé and came to work for Heaven Sends shortly after. Ash has had numerous positions with Heaven Sends and is now enjoying a role within the customer services team. Ash is happiest when spending time with her fiancé and young daughter.

    Loves
    Visits to Ireland, holidays, chocolate, pay day and wine
    Hates
    Pain, coriander, people who talk in the cinema and feet.
    Telephone
    0121 351 7457 ext 229
    Email Address
    ash@heavensends.com
    Area Covered
    Customer Service & Sales Advisor
  • Baronessa Price

    The Yogi Angel

    All of Baronessa's working life has been customer service based, so she's ready to take all her knowledge and enthusiasm for great customer service (and Christmas!) to become one of our Angels! When shes not practising yoga and relaxing, Baronessa loves to spend time with her family.

    Loves
    Walking in the mountains, coffee, beautiful views, spending time with family.
    Hates
    Grey days, negativity and sitting in traffic.
    Telephone
    0121 351 7457 EXT. 226
    Email Address
    baronessa@heavensends.com
    Area Covered
    Customer Services
  • Laura Parkes

    The Christmas Angel

    Laura has recently moved from the recruitment industry and has a background in Retail Management, working mostly with big makeup brands. Underneath her mermaid red hair she is a bubbly excitable kid at heart, who is always happy to go the extra mile for her customers and enjoys delivering a great customer service and building lasting relationships. Although she is a newbie, she loves the visions and values at Heaven Sends and genuinely enjoys coming to work.

    Loves
    America, greek fFood, Christmas, bleach, prosecco, disney, tea
    Hates
    Moths, dirty hands, nail biting, egg yolk, bad customer service
    Telephone
    0121 351 7457 ext 227
    Email Address
    laura@heavensends.com
    Area Covered
    Sales and Customer Service Executive
  • Leanne White

    The Happy Angel

    Leanne is definitely our “Happy Angel”, she’s bubbly, funny and always wears a smile :) When Leanne isn’t providing great customer service, she enjoys catching up with family friends and days out with her little girl.

    Loves
    Chocolate, sunday roast, wine, happy people, shopping & the seaside
    Hates
    Creepy crawlies
    Telephone
    0121 351 7457
    Email Address
    leanne@heavensends.com
    Area Covered
    Customer Services
  • Nicola Carnihan

    The Local Angel

    Born and raised in Birmingham, Nicola is our local Angel, providing administrative support for our team of in office Angels. Handling all different types of admin and front of house duties Nicola supports and assists the other Angels as well as the rest of the business. During our busier periods Nicola can often be found on the phone to our customers to ensure that our customers don’t wait to long for an answer!

    Loves
    Emmerdale, family time, cocktails, odd night on the tiles, beach holidays
    Hates
    My alarm clock, negativity, cous cous
    Telephone
    0121 351 7457 ext 215
    Email Address
    nicola@heavensends.com
    Area Covered
    Customer Services
  • Paul Anthony Holmes

    The Organised Angel

    With arguably the most sanitised desk in the office, you won't find a more organised Angel! With a spreadsheet for every occasion, Paul takes his organised approach to deliver great customer service to our customers.

    Loves
    Pets, family and friends, long soaks in the bath, nights out and bleaching things!
    Hates
    Clutter and mess, seeing people upset, blue cheese, car insurance prices and marks on the wall!
    Telephone
    0121 351 7457 ext. 227
    Email Address
    paul.holmes@heavensends.com
    Area Covered
    Customer Services

Meet our Angels

Our fabulous Angels are on hand to help customers with their Heaven Sends buying decisions and help them to choose the best available products for them.

They act as Guardian Angels and guide customers to the beautiful bestsellers, super offers and amazing new collections.

Contact your Angel today to find out what goodies they have for you!

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