Delivery

Deliveries during the Christmas period

Heaven Sends last day of delivery in 2011 will be on 19^thDecember.

There will be no deliveries made between 19/12/11- 07/01/11

• The Customer must sign all orders.
• Heaven Sends Ltd reserves the right at our discretion to refuse to supply Goods.
• Heaven Sends Ltd shall arrange for carriage of Goods to the Customer’s address. The risk in the Goods shall pass to the Customer upon such delivery taking place. The Customer must ensure that qualified personnel are in attendance to accept delivery.
• Heaven Sends Ltd reserve the right to reclaim the costs of storage and/or redelivery and/or other related costs where the Customer fails to accept delivery of Goods.
• Heaven Sends Ltd reserves the right to cancel or to make part delivery on orders without prior notice unless otherwise instructed in writing at the time the order is placed.  Heaven Sends Ltd will notify cancellation of orders in writing. (Heaven Sends Ltd shall not be liable for any loss of damage whatever arising from such cancellation.)
• Orders cannot be cancelled by Customers without the approval of Heaven Sends Ltd and must always be in writing.
• All items must be ordered in multiples of the minimum listed per product code.

3.  Carriage

• Carriage charge is applicable on all orders that fall below the carriage paid order value.
• When split deliveries are requested carriage will be charged on each consignment if the value falls below the carriage paid value.
• Should goods require ‘booking in’ the customer must inform Heaven Sends Ltd at the time the order is placed otherwise there is a charge for this service.

• Outside UK
• All customers outside the areas detailed above  are to arrange their own shipping and carriage unless prior arrangement with Heaven Sends Ltd has been made.