• Jeff Norman

    The Manly Angel

    Jeff has an enormous passion and excellent understanding of the gift industry - so make sure you use and abuse him for his industry knowledge! Jeff looks after our East Anglia customers offering them helpful advice on bestselling collection and new stock arrivals.

    Loves
    Football, Music, Wine, Pizza, the Greek Islands and the Gift Industry.
    Hates
    VAT, Eastenders, Cucumber, Self-service Check Outs, Poor Customer Service and being called an “Angel!”
    Telephone
    07496 310 597
    Email Address
    jeff@heavensends.com
    Area Covered
    East Anglia and London Postcode areas
  • Martin Morris

    The Rock Angel

    Martin’s knowledge of Heaven Sends products makes him our secret weapon! If you want to know all about our ranges and best sellers with a smile then he’s the guy! Martin looks after customers in the North West, but beware of his boyish charm!

    Loves
    His family and rock music
    Hates
    Nuts, cheesy music, camping
    Telephone
    07908 876 227
    Email Address
    martin@heavensends.com
    Area Covered
    Mid and North Wales, North Midlands & North West.
  • Vicky Lee

    Angel of the North

    Vicky is our Angel on the road. She loves going out to visit and having a good old natter with all her lovely customers in the North East. Vicky’s super helpful and has extensive product knowledge so has the ability to guide customers to the bestsellers in her area.

    Loves
    Her pet pooch, walks on the beach and a cheeky glass of wine
    Hates
    The rain!
    Telephone
    07807 330 523
    Email Address
    vickylee@heavensends.com
    Area Covered
    North East
  • Charlie O'Connor

    The Charlie of the Angels

    Charlie is the Team Leader for your In Office Angels. Charlie ensures that her team have all the tools they need to provide you with the best possible service. Charlie works with her team to constantly look for better ways of working so that our customers can be sure that the service we offer is improving continuously. Charlie pitches in when needed particularly during our busier months and enjoys speaking with our customers.

    Loves
    Spending time with family and friends, Travelling, The Welsh, a good film and clear winter days by the sea.
    Hates
    Shoes that rub your feet, bad customer service and a film without a happy ending.
    Telephone
    0121 351 7457 ext. 223.
    Email Address
    charlotte@heavensends.com
    Area Covered
    Customer Service Team Leader
  • Adrian Shakespeare

    The Punny Angel

    Coming from a small Village in Somerset, Adrian moved to Birmingham to offer great customer service, and annoy the office with a plethora of puns. Outside of work, Adrian loves to be a typical young adult and enjoy a good drink, music, gaming, the occasional 10 hour nap, and of course thinking up new ways to slip in a good pun.

    Loves
    Puns!, Long naps on the beach, Ikea Blinds and a Proper Brew.
    Hates
    Milk in first, Monday mornings and anything paper.
    Telephone
    0121 351 7457 ext 221
    Email Address
    adrian@heavensends.com
    Area Covered
    Customer Service & Sales Advisor
  • Andy Jones

    The Posh Angel

    Originally from Somerset, Andy moved to Birmingham in 2015 and brought with him an RP accent and overly English mannerisms. Underneath though he loves cheesy pop music and a late night out! Aside from wanting to provide a great service to everyone, Andy also works behind the scenes to improve our IT systems and other processes. He loves a challenge and is always around to talk about all things Heaven Sends!

    Loves
    Cappuccinos, British Comedies, Fancy Gin Bars, Gourmet Burgers and Heated Seats.
    Hates
    Traffic, Bare Feet, Mornings & saying ‘No!’.
    Telephone
    0121 351 7457 ext 226
    Email Address
    andyjones@heavensends.com
    Area Covered
    Sales & Customer Service Executive
  • Ash Newman

    The Emerald Angel

    Ash relocated to Birmingham from the Emerald Isle to be with her now-fiancé and came to work for Heaven Sends shortly after. Ash has had numerous positions with Heaven Sends and is now enjoying a role within the customer services team. Ash is happiest when spending time with her fiancé and young daughter.

    Loves
    Visits to Ireland, Holidays, Chocolate, Pay day and Wine
    Hates
    Pain, coriander, people who talk in the cinema and feet.
    Telephone
    0121 351 7457 ext 229
    Email Address
    ash@heavensends.com
    Area Covered
    Customer Service & Sales Advisor
  • Laura Parkes

    The Christmas Angel

    Laura has recently moved from the recruitment industry and has a background in Retail Management, working mostly with big makeup brands. Underneath her mermaid red hair she is a bubbly excitable kid at heart, who is always happy to go the extra mile for her customers and enjoys delivering a great customer service and building lasting relationships. Although she is a newbie, she loves the visions and values at Heaven Sends and genuinely enjoys coming to work.

    Loves
    America, Greek Food, Christmas, Bleach, Prosecco, Disney, Tea
    Hates
    Moths, Dirty Hands, Nail Biting, Egg Yolk, Bad customer service
    Telephone
    0121 351 7457 ext 227
    Email Address
    laura@heavensends.com
    Area Covered
    Customer Service & Sales Advisor
  • Nicola Carnihan

    The Local Angel

    Born and raised in Birmingham, Nicola is our local Angel, providing administrative support for our team of in office Angels. Handling all different types of admin and front of house duties Nicola supports and assists the other Angels as well as the rest of the business. During our busier periods Nicola can often be found on the phone to our customers to ensure that our customers don’t wait to long for an answer!

    Loves
    Emmerdale, Family time, Cocktails, Odd Night on the tiles, Beach Holidays
    Hates
    My alarm clock, Negativity, Cous Cous
    Telephone
    0121 351 7457 ext 215
    Email Address
    nicola@heavensends.com
    Area Covered
    Customer Services

Meet our Angels

Our fabulous Angels are on hand to help customers with their Heaven Sends buying decisions and help them to choose the best available products for them.

They act as Guardian Angels and guide customers to the beautiful bestsellers, super offers and amazing new collections.

Contact your Angel today to find out what goodies they have for you!

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